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All new students are provided a MyCarletonOne account that must be activated through Carleton Central.

Use your MyCarletonOne account to access:

• Carleton’s wireless network
• PC labs on campus
• MyCarleton Portal (provides access cuLearn, Carleton Email, Carleton Central and personalized campus announcements)
• Home directory storage accessible from anywhere on the campus network (called the G-drive which has 30 mb for file storage)

Activating your MyCarletonOne account:

As a new student, you will need to active your MyCarletonOne account through Carleton Central.  Access Carleton Central using your PIN provided to in your acceptance package.

Log into Carleton Central.  You will see a pop up inviting you to activate your MyCarletonOne account.  You will then follow these steps:

1. Start – click sign me up
2. Terms and conditions – click to accept
3. Set your password – create a password based on the indicated rules
4. Set your security questions – this is so that you can reset your password if you forget it

Changing your MyCarletonOne password:

You can manage your password at myone.carleton.ca.  This webpage is only for managing your password.  No services are accessible through this site.

To change your password:

1. Log into the myone.carleton.ca password management website.
2. Click on the ‘my password’ tab.
3. Create a new password.
4. Click Save.
5. Log out.

If you forget your password:

1. Go to myone.carleton.ca.
2. Enter your MyCarletonOne account name (firstnamelastname).
3. Click ‘forgot password’.
4. Provide responses to the verification questions.
5. Create a new password.
6. Click Save.
7. Log out.

You can also access the myone.carleton.ca password management website by clicking ‘forgot password’ on the Current Students website.  Once you enter your verification information you will be redirected to the myone.carleton.ca website.

If you forgot your username:

1. Login to Carleton Central.
2. Click on the ‘MyCarletonOne account information and Carleton Email address’ link.
   This link is found within the ‘Personal Information’ section at the top of the page.

University of Ottawa students and Teaching Assistants:

• University of Ottawa students taking courses at Carleton
• TA Computing Accounts

Name Change

To change your name for legal purposes, follow the instructions and fill out the Name Change Request form.

The Registrar’s Office is responsible for the administration of the Name Change forms.

Once the Registrar’s Office has changed your name in Banner, you must contact the CCS Service Desk to have your account updated with the name change.