If you have received an email with the subject of ‘UPDATE YOUR CARLETON.CA ACCOUNT (WARNING)’ and appears to be from Carleton University, do not click on the link in the body of the message and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on ... more
Problems were experienced on connectmail this morning, Mon April 22, starting at 5:05 AM. A restart of services was required and as a result, connectmail service was restored by 9:35 AM. All mail was queued during this period. Mail is now being delivered to all connectmail mailboxes. No mail has been lost, however clients will experience a ... more
Connectmail’s send function was restored as of Sunday April 21st, 12 noon. ... more
At approximately 3:00 PM, Thursday April 18, 2013, hardware problems were experienced with one of the Campus Card Servers. While no data was lost, the majority of the Campus Card services were not accessible until the issue was resolved. The following services continued to operate in offline mode: Photocopying Printing dining Services Laundry Door Access Full service was ... more
, Employees , News , Resolved Outages , Students , and tagged Unplanned Outage
WebCT was unavailable on Feb 9th from 10:45 AM – 4:00 PM and then again from 6:40 PM – 6:45 PM due to hung database. A restart was performed both times and webCT service returned to normal.... more
Problems were experienced on cuLearn on Sun, Feb 8th from 3:56 PM to 4:24 PM. The issue was due to a hung database which required a restart. Once restarted, cuLearn returned to normal service.... more
, Resolved Outages , and tagged Software Problem - Unplanned Outage
If you have received an email with the subject of “Completed: Please DocuSign this document : Confidential Company Agreement 2013..pdf [****]”, please do not click on the links or open the ‘pdf’ document within this email message, do not provide your email & account information and do not reply to it. This is a phishing email and ... more
The virus that was detected on the Network Drives earlier today (11:30 am) has now been cleared up. Network drives are once again secure and available for normal use. Thank you for your patience.... more
, Employees , News , Resolved Outages , Security , and tagged Security/Virus
If you have received an email with the subject of ” jConnect fax from “349-695-7459″ – 9 page(s), Caller-ID: 349-695-7459”, please do not click on the links within the email message, do not provide your email & account information and do not reply to it. This is a phishing email and should be deleted immediately. ... more
The Service Desk located in RM 509 of the MacOdrum Library has now been reopened. Walk-in services has been returned to normal. ... more