If you have received an email with the subject of ‘Re-Validate Your MailBox’ do not click on the link in the body of the message, do not provide your email account details, and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on the link or ... more
If you have received an email with the subject of ‘Mail Compromise Verification To All Staff/Student/Employee’ do not click on the link in the body of the message and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on the link or responded to ... more
If you receive an email message asking you to provide your userid and password, do not respond to it. This is a phishing email and should be deleted immediately. Phishing is the criminal process of attempting to gather personal information such as userids, password, and credit or banking details. If you have already responded to ... more
If you have received an email with the subject of ‘UPDATE YOUR CARLETON.CA ACCOUNT (WARNING)’ and appears to be from Carleton University, do not click on the link in the body of the message and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on ... more
If you have received an email with the subject of ‘Carleton Emergency Notice’ and which appears to be from Carleton University, do not click on the link in the body of the message and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on the ... more
If you have received an email with the subject ‘Email Notification For Staff/Student/Faculty’ from @student.life.edu, do not click on the link and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on the link or responded to this email, please change your password immediately. How can ... more
Performing basic computer safety maintenance is your first step to preventing nasty viruses from infecting your computer. 3 things you can do to protect your computer: Install anti-virus and anti-spyware software. At Carleton, all computer labs and staff/faculty workstations have Symantec installed. Symantec is available to staff and faculty for home use and to students ... more
If you have forgotten your MyCarletonOne password, you can use the self service feature to reset your password. Be sure to disable all Carleton wireless connections on cell phones and laptops before changing your password. To reset your MyCarletonOne password: Go to myone.carleton.ca. Enter your user ID (firstnamelastname in most cases). Click Forgot Password. Provide ... more
CCS manages over 4, 200 workstations on campus, the majority of which have the Windows 7 image installed. Approximately 700 workstations are still running on Windows XP. In 2014, Microsoft will be ending their support for XP. CCS requires all workstations be migrated well before support is discontinued. The target date to have all systems ... more
Portable Storage Devices (PSDs) are small, portable devices capable of storing and transferring data. They include USB/Flash drives, smart phones, iPods, and portable hard drives. The portability of data in the digital age is convenient, however, these small media types are often not protected appropriately. If the PSD is lost or left unattended, the data ... more