If you have already clicked on the link or responded to this email, please change your password immediately.

How can you tell if an email is a phishing attempt?

• It asks you for your password or directs you to a webform asking for your password
• The subject line is in all caps
• There is a call for immediate action – “download this now” or “confirm you email identity now” or “click on the link below”
• There are spelling or grammatical errors in the email

How you can reduce Spam?

• Do not open an email that looks like Spam.
• Just delete it. Simply opening the message can send a read receipt message back to the spammer confirming that your e-mail account is active.

Do not reply to a Spam message.

Spammers will regard this as a ‘hit’ and your e-mail account will be confirmed as active.

Do not make your e-mail address available on web pages.

Use an alternate e-mail address when using Usenet newsgroups. Spammers use harvesting software that surfs the Internet to glean e-mail addresses from web sites and newsgroups. An alternate e-mail address will protect your Carleton e-mail address and help reduce the amount of spam received at Carleton. Free e-mail services are readily available from many sources.

Guard your e-mail address carefully.

Do not give your e-mail address to web sites unless you are sure what they are going to do with it. Read any terms of use and privacy statements. Many greeting card and joke-of-the-day websites gather e-mail addresses for spam use. Never subscribe your friends to a web site as you may be giving their address to a spammer.

If you have already responded to any email requesting your password, please change your password immediately. Your account may already be in use by a third party to send spam or viruses.

It is Carleton University’s policy to never request this kind of information through e-mail.

For more information on protecting yourself online, please visit carleton.ca/ccs/security/.

If you have already clicked on the link or responded to this email, please change your password immediately.

How can you tell if an email is a phishing attempt?

• It asks you for your password or directs you to a webform asking for your password
• The subject line is in all caps
• There is a call for immediate action – “download this now” or “confirm you email identity now” or “click on the link below”
• There are spelling or grammatical errors in the email

How you can reduce Spam?

• Do not open an email that looks like Spam.
• Just delete it. Simply opening the message can send a read receipt message back to the spammer confirming that your e-mail account is active.

Do not reply to a Spam message.

Spammers will regard this as a ‘hit’ and your e-mail account will be confirmed as active.

Do not make your e-mail address available on web pages.

Use an alternate e-mail address when using Usenet newsgroups. Spammers use harvesting software that surfs the Internet to glean e-mail addresses from web sites and newsgroups. An alternate e-mail address will protect your Carleton e-mail address and help reduce the amount of spam received at Carleton. Free e-mail services are readily available from many sources.

Guard your e-mail address carefully.

Do not give your e-mail address to web sites unless you are sure what they are going to do with it. Read any terms of use and privacy statements. Many greeting card and joke-of-the-day websites gather e-mail addresses for spam use. Never subscribe your friends to a web site as you may be giving their address to a spammer.

If you have already clicked on the link or responded to this email, please change your password immediately.

How can you tell if an email is a phishing attempt?

• It asks you for your password or directs you to a webform asking for your password
• The subject line is in all caps
• There is a call for immediate action – “download this now” or “confirm you email identity now” or “click on the link below”
• There are spelling or grammatical errors in the email

How you can reduce Spam?

• Do not open an email that looks like Spam.
• Just delete it. Simply opening the message can send a read receipt message back to the spammer confirming that your e-mail account is active.

Do not reply to a Spam message.

Spammers will regard this as a ‘hit’ and your e-mail account will be confirmed as active.

Do not make your e-mail address available on web pages.

Use an alternate e-mail address when using Usenet newsgroups. Spammers use harvesting software that surfs the Internet to glean e-mail addresses from web sites and newsgroups. An alternate e-mail address will protect your Carleton e-mail address and help reduce the amount of spam received at Carleton. Free e-mail services are readily available from many sources.

Guard your e-mail address carefully.

Do not give your e-mail address to web sites unless you are sure what they are going to do with it. Read any terms of use and privacy statements. Many greeting card and joke-of-the-day websites gather e-mail addresses for spam use. Never subscribe your friends to a web site as you may be giving their address to a spammer.

If you have already clicked on the link or responded to this email, please change your password immediately.

How can you tell if an email is a phishing attempt?

• It asks you for your password or directs you to a webform asking for your password
• The subject line is in all caps
• There is a call for immediate action – “download this now” or “confirm you email identity now” or “click on the link below”
• There are spelling or grammatical errors in the email

How you can reduce Spam?

• Do not open an email that looks like Spam.
• Just delete it. Simply opening the message can send a read receipt message back to the spammer confirming that your e-mail account is active.

Do not reply to a Spam message.

Spammers will regard this as a ‘hit’ and your e-mail account will be confirmed as active.

Do not make your e-mail address available on web pages.

Use an alternate e-mail address when using Usenet newsgroups. Spammers use harvesting software that surfs the Internet to glean e-mail addresses from web sites and newsgroups. An alternate e-mail address will protect your Carleton e-mail address and help reduce the amount of spam received at Carleton. Free e-mail services are readily available from many sources.

Guard your e-mail address carefully.

Do not give your e-mail address to web sites unless you are sure what they are going to do with it. Read any terms of use and privacy statements. Many greeting card and joke-of-the-day websites gather e-mail addresses for spam use. Never subscribe your friends to a web site as you may be giving their address to a spammer.

3 things you can do to protect your computer:

1. Install anti-virus and anti-spyware software.
   At Carleton, all computer labs and staff/faculty workstations have Symantec installed.   Symantec is available to staff and faculty for home use and to students in residence -> Download Symantec here
2. Keep up with software, operating system and security updates.
   When you get a notification to install the latest upgrade, do it.  Upgrades often contain patches that address security breaches and additional enhancements to security/functionality.
3. Configure your computer’s built-in firewall.
   Firewalls can detect and prevent unauthorized traffic coming in from the internet.  Here is an article on how to set up a firewall on your home computer.

As a Precaution: Back up your Computer

As a further preventative measure, back your computer up on a regular basis.  This way, if you are infected with a virus, it may not be quite so painful.

For staff and faculty, this means backing your work up on the W: drive.  The data on your computer is not backed up, whereas the W: drive is backed up on a regular basis.

For students, if you use a laptop or a home computer for your school work, you may want to invest in an external hard drive as a means to back up your work, pictures, music and files.

For more information on protecting your computer, please visit carleton.ca/ccs/security/.

Be sure to disable all Carleton wireless connections on cell phones and laptops before changing your password.

To reset your MyCarletonOne password:

1. Go to myone.carleton.ca.
2. Enter your user ID (firstnamelastname in most cases).
3. Click Forgot Password.
4. Provide responses to the security questions.
   These are the responses you provided when you first set up your MyCarletonOne account.
5. Click Login.
6. Enter a new password and reenter to confirm.
7. Click Change Password.
8. Log out of myone.carleton.ca.

Once your password is reset, you can reconnect to Carleton’s wireless networks.

In 2014, Microsoft will be ending their support for XP.   CCS requires all workstations be migrated well before support is discontinued.

The target date to have all systems migrated is August 31, 2013.  Please note: after August 31, all remaining XP systems will no longer be supported on the Carleton network, CUNET.

How to move to Windows 7?

To have your workstations migrated to Windows 7, please contact the CCS Service Desk.

You will be able to initiate the migration at your convenience.  The CCS Service Desk will be happy to address any questions or concerns you may have.

You will be able to initiate the migration at your convenience.  The CCS Service Desk will be happy to address any questions or concerns you may have.

Find out more  about Windows 7 and the migration process.

Portable Storage Devices (PSDs) are small, portable devices capable of storing and transferring data. They include USB/Flash drives, smart phones, iPods, and portable hard drives.

The portability of data in the digital age is convenient, however, these small media types are often not protected appropriately. If the PSD is lost or left unattended, the data on the device is at risk.

To mitigate the risk associated with using PSDs, Computing and Communication Services (CCS) strongly encourages that data be stored and shared on network drives. CCS does not prohibit the use of PSDs on workstations; however, if you must use a PSD:

• Store the device in a safe place.
• Delete all data off the device before you dispose of it.
• Use only one USB drive to avoid misplacement.
• If you must store sensitive data on a drive, use a secure USB drive.

If you do experience a theft of a portable storage device containing sensitive material, please contact the Department of University Safety or CCS as soon as possible.

Theft on campus accounts for tens of thousands of dollars worth of personal and university property loss every year. Along with the financial burden comes the loss of valuable personal and academic information.

To protect your laptop:

Most laptop theft occurs when devices are left unattended.  To prevent laptop theft:

• Never leave your laptop unattended.
• Do not ask strangers to watch your laptop for you.
• Do not leave laptops in a vehicle.
• Use the laptop registration program offered by Carleton Safety.

To protect your portable storage devices:

The portability of data in the digital age is both convenient and risky. Data can easily be moved on portable storage devices (e.g. USB drives or portable hard drives); however, these media types are often not protected appropriately. If the portable storage device is lost or left unattended, the data on the device is at risk.

Computing and Communication Services (CCS) strongly encourages that data be stored and shared by using the network drives. CCS does not prohibit the use of USB drives on workstations; however, if you must use USB drives:

• Store your USB drive in a safe place.
• Delete all data off a USB drive before disposing of it.
• Use only one USB drive to avoid misplacing the drive.
• If you must store sensitive data on a drive, use a secure USB drive.

If you do experience a theft of your laptop or any other item, please contact the Department of University Safety as soon as possible.